RETURNS

If any item you have ordered is unsuitable you must notify us within 48 hours of receipt by email at hello@vivienwalsh.com and obtain a Returns Authorisation Number.

Please include your original receipt and write the Returns Authorisation Number on the receipt.

Any items that do not have this authorisation number will not be accepted.

We will be happy to exchange or refund returned items provided the items are returned in new and unused condition, in the original packaging and with all labels intact.

For hygiene reasons pierced earrings and hair accessories may not be exchanged or returned.
This policy does not affect your statutory rights.

Except in the case of faulty items you will be responsible for the cost of returning the goods to us.

It is advisable to send items by registered mail and keep your proof of posting as we cannot be responsible for goods lost or damaged in transit.

If you have any further questions you may contact us here.

Our address:

41 Killiney Towers, Killiney, Co.Dublin, Ireland, A96 N2D3